Nash Point lighthouse on the Glamorgan Heritage Coast
Our Homes

Safe, homely supported accommodation across Wales

What our properties look like, how they are staffed, and the standards we hold them to.

Our accommodation models

TIFA Life provides supported accommodation across Wales for young people aged 16+. We offer shared, solo, emergency and step-down models, including placements for UASC and care leavers.

Suitability is assessed against the young person’s needs and risks, the location and property, any proposed peer group and the staffing plan. The agreed model is confirmed before placement.

Our homes in action

An example of the rooms and shared facilities in one Swansea property.

Walter Road, Swansea

24/7 supported HMO

9 bedrooms 2 kitchens 2 living rooms 24hr support
Walter Road – WC & cloakroom
WC & cloakroom
Walter Road – Bedroom with bay window
Bedroom with bay window
Walter Road – Corridor with herringbone flooring
Corridor with herringbone flooring
Walter Road – Kitchen with gas hob & oven
Kitchen with gas hob & oven
Walter Road – Shower room with WC & basin
Shower room with WC & basin
Walter Road – Top-floor bedroom with en-suite
Top-floor bedroom with en-suite
Walter Road – Staircase with skylight
Staircase with skylight
Walter Road – Bedroom with en-suite access
Bedroom with en-suite access
Walter Road – En-suite shower cubicle
En-suite shower cubicle
Walter Road – Bedroom with window
Bedroom with window
Walter Road – Front entrance hallway
Front entrance hallway
Walter Road – Main hallway with staircase
Main hallway with staircase
Walter Road – Large kitchen / dining area
Large kitchen / dining area
Walter Road – Second kitchen with marble worktops
Second kitchen with marble worktops

Property documents and pre-occupation checks are reviewed before use. Individual Local Authority requirements are agreed at referral stage.

Accommodation models in detail

24/7 Supported Accommodation (16+)

Shared homes with support workers available 24/7. Each placement has an agreed support plan covering accommodation, health, education and independence skills.

  • Shared homes with 3–6 young people per property
  • 24/7 on-site and on-call staff support
  • Agreed support plans and named key workers
  • Crisis intervention and emotional support
  • Help with budgeting, cooking, cleaning and life skills

Discuss suitability and availability

For time-critical referrals, call the 24/7 line as well as submitting the referral form.

Call 01792 677275

UASC Accommodation

Supported accommodation for unaccompanied asylum-seeking young people, including coordination of education, health, communication and legal appointments.

  • Culturally responsive and trauma-informed support
  • Access to immigration legal support and translation services
  • Engagement with Home Office processes and updates
  • Connection to community and peer support networks
  • Education and language support pathways

Discuss suitability and availability

For time-critical referrals, call the 24/7 line as well as submitting the referral form.

Call 01792 677275

Emergency Supported Placements

Rapid-response accommodation for crisis situations. Available same-day or next-day. We understand the urgency and provide immediate stability while longer-term placements are arranged.

  • 24-hour availability and rapid response
  • Same-day or next-day placements possible
  • Immediate safeguarding and needs assessment
  • Clear communication with commissioners and partners
  • Transition to longer-term accommodation as needed

Discuss suitability and availability

For time-critical referrals, call the 24/7 line as well as submitting the referral form.

Call 01792 677275

Step-Down Supported Living

Reduced on-site support for young people ready for greater independence, with staff still available for guidance and crisis support.

  • Individual rooms or shared houses with reduced staffing
  • Support moves from 24/7 to key worker visits and on-call
  • Emphasis on independent life skills and tenancy management
  • Flexible support as young people progress
  • Transition planning toward fully independent housing

Discuss suitability and availability

For time-critical referrals, call the 24/7 line as well as submitting the referral form.

Call 01792 677275

What is considered for each placement

The assessment covers the property, who else lives there and the young person’s support plan.

Planned environment

Property, location, bedroom and shared spaces are considered as part of the placement assessment.

Named staff team

The staffing plan, key worker and management responsibility are confirmed for each placement.

Support plan

The plan covers accommodation, education, health, relationships, practical skills and agreed goals.

Safeguarding controls

Staff follow defined reporting, escalation and review procedures, with records held in TIFA Connect.

Local services

Support includes access to relevant health, education, community and transport services.

Move-on planning

Independent-living skills and future accommodation are reviewed as part of the placement plan.

Support beyond accommodation

The support plan can include education, employment, health, community activity and practical independent-living skills, according to assessed need.

Work Experience & the Studio

Young people are supported into work placements, apprenticeships and employment pathways. The Studio, our community cafe in Swansea, provides real work experience in catering, hospitality and community services.

Education & Learning

Support to engage with education, training and skills development. We work closely with schools, colleges and training providers to remove barriers to learning.

Health & Wellbeing

Access to mental health support, GP services, substance misuse support and wellbeing activities. Physical and mental health are prioritised.

Sports & Recreation

Structured activities including sports, arts, outdoor pursuits and hobbies. Young people discover interests and build confidence through doing.

A property is only half of it. What happens inside one, described for the person living there rather than for the person commissioning it, is on what young people can expect.

TIFA Life is not a CIW-registered children's home or care service. We accept placements only where needs can be safely met within our supported accommodation model.

Make a referral

A senior lead will respond in writing within 24 hours and confirm a suitability decision within one working day, with same-day capability for emergencies.

Urgent placement? Speak to the senior on-call team.

01792 677275 · answered 24/7