Cardiff Bay waterfront with the Pierhead Building, Wales Millennium Centre and the Senedd
Supported Accommodation

Supported accommodation in Cardiff

Cardiff is our largest operational footprint. We hold properties across the city (Cathays, Roath, Splott, Grangetown, Ely and Llanrumney), so Cardiff Council commissioners get a choice of match rather than whatever is free that week. Same-day emergency response is standard.

Service boundary

TIFA Life is not a CIW-registered children's home or care service. We accept placements only where needs can be safely met within our supported accommodation model.

See the controls and evidence →

How we work in Cardiff

Rapid sourcing

Written response within 24 hours and a suitability decision within one working day for Cardiff referrals, same-day for emergencies.

Safeguarding

Defined escalation routes, trained staff, and a willingness to decline placements that are not a safe match.

Named senior contact

One person who knows your placement. Cardiff commissioners speak to someone who can make the decision.

Structured reporting

Updates to the allocated worker on a defined cadence, agreed with Cardiff up front.

What Cardiff commissioners ask us about

The questions that come up before a first placement are much the same across Wales, and we have written about most of them at length.

For the wider picture across the region, a commissioner’s area guide to South Wales covers Cardiff alongside the valleys and the west. On short-notice referrals, which Cardiff sends more of than any other authority, what to have ready before an emergency call. And on the demand behind it all, the youth homelessness numbers behind the placements.

Regulatory position: TIFA Life is not a CIW-registered children's home or care service. We accept placements only where needs can be safely met within our supported accommodation model.

Refer a young person in Cardiff

Speak to our team. Same-day response for emergencies, named senior contact for every active referral.

Urgent placement? Speak to the senior on-call team.

01792 677275 · answered 24/7