Supported accommodation in Cardiff
Cardiff is our largest area. We have properties across the city (Cathays, Roath, Splott, Grangetown, Ely and Llanrumney), so Cardiff Council commissioners get a choice of placement rather than whatever is free that week. Same-day emergency response is standard.
Service boundary
TIFA Life is not a CIW-registered children's home or care service. We accept placements only where needs can be safely met within our supported accommodation model.
See the controls and evidence →How we work in Cardiff
Response times
Written response within 24 hours and a suitability decision within one working day for Cardiff referrals, same-day for emergencies.
Safeguarding
Staff are trained and know who to escalate to. We decline placements that would not be a safe match.
Named senior contact
One person who knows your placement. Cardiff commissioners speak to someone who can make the decision.
Reporting
Updates to the allocated worker on a defined cadence, agreed with Cardiff up front.
Services available in Cardiff
16+ supported accommodation
Solo and shared placements, including care leavers, with structured staff support across Cardiff.
Learn moreEmergency and short-notice placements
Same-day response capability for time-critical Cardiff referrals.
Learn moreUASC specialist placements
Homes and settling-in support for unaccompanied young people placed by Cardiff.
Learn moreWhat Cardiff commissioners ask us about
The questions that come up before a first placement are much the same across Wales, and we have written about most of them at length.
A commissioner’s area guide to South Wales covers Cardiff alongside the valleys and the west. Cardiff sends more short-notice referrals than any other authority, so what to have ready before an emergency call is worth reading, as is the youth homelessness numbers behind the placements.
Regulatory position: TIFA Life is not a CIW-registered children's home or care service. We accept placements only where needs can be safely met within our supported accommodation model.
Refer a young person in Cardiff
We respond the same day to emergencies, and every active referral has a named senior contact.