We're Expanding Across South Wales: Join Our Support Team →

Supported accommodation across Wales, delivered at speed.

Llety â chymorth ledled Cymru.

Safe, stable placements for young people aged 16+ across all 22 Welsh Local Authorities. Ready when you need them.

Solo, shared and emergency placements, set up, staffed and managed by our team. We also take cross-border referrals from English Local Authorities.

Supporting Local Authority placements across Wales: same-day emergency capability and a named senior contact for every referral.

Operating within the unregulated 16+ supported accommodation space under current Welsh legislation, with a structured, compliance-led model designed to give commissioners the assurance regulation alone cannot.

Placements where and when they're needed

Active placements across South and West Wales, with sourcing capability in every one of the 22 Welsh Local Authorities. We also work with English councils on cross-border referrals.

The three things commissioners need from a supported accommodation provider, designed in from the start.

Speed.

Rapid referral review with structured intake and clear decision timelines for urgent and emergency placements.

Stability.

Placements designed for longevity through defined routines, consistent staffing, and proactive intervention to reduce breakdown risk.

Safety.

Safeguarding-first environments with defined escalation routes, trained staff, and strict placement suitability criteria.

A room made ready before a young person arrives

A room made ready before a young person arrives

"We do not accept placements where needs exceed our ability to safely support."

Our safeguarding boundary

An integrated model that reduces risk

Our integrated model combines property standards, consistent staffing, and clear governance to reduce placement breakdown, improve communication, and give Local Authorities confidence in delivery.

  • Clear property oversight
  • Trained and vetted staff teams
  • Defined escalation and safeguarding routes
  • Consistent reporting and monitoring

What this looks like in practice

A single named senior contact for every placement. Defined reporting cadence agreed up front. Safeguarding escalation flowchart shared with the allocated worker on day one.

When something goes wrong, you hear about it from us, quickly and in writing. When something goes right, you have the evidence to support it.

95% of placements stable at 90 days.

60+ young people currently supported · 1 hour average referral response · 12 Local Authorities worked with

From our placement records

Stabilising a high-risk placement

A South Wales Local Authority referred a 16-year-old following a placement breakdown with a previous provider. Within 48 hours, TIFA Life sourced a solo-occupancy placement with 2:1 staffing, established clear safeguarding escalation routes, and began weekly reporting to the allocated social worker.

At 90 days: stable in placement, no missing episodes, engaged with education for the first time in six months.

Life beyond accommodation

We don't just provide a roof. We work with young people on education, training, employability, identity, health, relationships and the hundred small steps it takes to build a life worth living.

The placements we are built for

  • When you need a placement quickly
  • When standard providers cannot accommodate needs
  • When risk requires structured, controlled environments
  • When young people need stabilising, not just housing
Keys ready for a same-day placement

Keys ready for a same-day placement

Our referral process

01

Submit Referral

Complete the referral form with key information about the young person's needs and circumstances.

02

Assessment & Review

Our team carefully reviews the referral against placement criteria. You will hear from us within 24 hours.

03

Confirmation & Transition

If suitable, we confirm placement details and arrange the transition with full support.

Frequently Asked Questions

Is TIFA Life CIW registered? +
TIFA Life provides 16+ supported accommodation, which sits outside the scope of Care Inspectorate Wales (CIW) regulation. This is the correct regulatory position for our service type under current Welsh legislation. Our governance, safeguarding, staff training, and reporting standards are designed to match or exceed the expectations commissioners would apply to regulated services. We welcome due diligence from any Local Authority and can provide our full policy suite, safeguarding framework, and staff training records on request.
How do you ensure safeguarding without CIW oversight? +
We operate a layered safeguarding model: defined escalation routes to Local Authority safeguarding teams, trained and vetted staff with enhanced DBS, consistent incident reporting, and clear thresholds for when a placement is not suitable. We proactively decline referrals where needs exceed our ability to safely support.
What reporting do Local Authorities receive? +
Every placement includes regular structured reporting to the allocated social worker or commissioning team, with defined escalation for any significant incidents. Reporting frequency and format can be tailored to each Local Authority's requirements.
How quickly can you respond to an emergency referral? +
Our team responds to all referrals within 24 hours, with same-day response capability for genuine emergencies. Call 01792 677275 (24/7) for urgent placements.
Which Local Authorities do you currently work with? +
We have active placements across multiple South Wales Local Authorities and sourcing capability across all 22 Welsh Local Authorities. Specific references can be provided during due diligence, subject to client confidentiality.

Need a placement? Let's talk.

Speak to our team: same-day response capability for emergencies, named senior contact for every active referral.

We're hiring support workers across South Wales

Full training, paid shadow shifts, structured supervision, and clear progression into senior roles. Day, sleep-in and waking-night positions available.

See open roles
⚠ Emergency placement needed?
24/7 Available: 01792 677275