Swansea city centre, the river Tawe and Swansea Bay from the air

Supported accommodation for young people aged 16+ across Wales

Emergency, complex, solo and shared placements, specialist support for unaccompanied young people, and planned support past 18.

A senior lead reviews every referral. We provide a written answer within 24 hours and can make an emergency placement on the same day when it is safe.

01792 677275 · answered 24/7

Sixty young people are in a TIFA Life placement today.

12 Welsh authorities and 4 English authorities place with us, and we take referrals from any of the twenty-two Welsh authorities. We answer a referral in about an hour, day or night, with a written response within twenty-four hours.

60+
young people supported today across Wales
16
authorities placing, 12 in Wales and 4 in England
1 hour
average referral response, answered 24/7

Authorities placing with TIFA Life

What TIFA Life provides

We assess the young person, property, staffing plan and identified risks before making an offer. The decision and any conditions are confirmed in writing.

01

Emergency, complex and solo placements

Dedicated accommodation and an individual staffing plan where sharing is unsafe, somewhere stable is needed urgently, or a young person is moving on from residential care.

Solo accommodation from £595/week View offer

Accommodation only, with a named keyworker. Support hours are charged separately.

02

UASC 16+ and support past 18

Support for unaccompanied young people that takes account of their culture, faith and language, with the move past 18 planned so they keep their home, their college place and the people they know.

Shared or solo model, quoted from the referral. View offer
03

Shared and commissioned group homes

Matched shared homes and commissioned group homes. Who lives together, who staffs it and what it costs are agreed before anyone moves in.

24/7 group provision from £995/bed/week View offer

Only where a whole home of 5 to 6 beds is commissioned for 12 months. The standard bed rate is £1,195.

04

Property and staffing for partners

Compliant property, staff ready to work with young people, or both, with responsibilities, start-up and record-keeping agreed in writing.

Staffing only from £25.50/hour View offer

Staffing bought on its own, commissioned for 12 weeks or more. Without a minimum term the rate is £27 an hour.

05

Property only

A furnished, compliance-checked property leased to the authority, whose own team supports the young person living there. For housing and commissioning officers.

Compliant property from £85/night View offer

Solo property, £595 a week, billed weekly whether or not occupied. Your own team provides the support.

06

Post-18 accommodation

For leaving-care teams planning an 18th birthday. The contract, rate and funding route change; where the home still suits, the young person keeps it and the same workers.

Post-18 UASC £38.50/night View offer

Full accommodation charge, £269.50 a week. Housing-cost payments reduce the authority contribution, not this charge.

All rates are guides. The written offer confirms suitability, staffing, property, reporting, term, exclusions and VAT. See the full guide rate card.

The fastest we have moved

A Friday afternoon emergency referral

The fastest emergency placement TIFA Life has made.

  1. 16:30 Referral arrives from a Local Authority duty team, late on a Friday afternoon.
  2. 18:00 The young person is safely in placement, with a trained support worker on site.

Ninety minutes from referral to arrival.

Most referrals are not this urgent. This one was, and it is the quickest we have got a young person somewhere safe after a call. What to do if you need a placement today.

Support for daily life and independence

Each plan starts with safety and stability, then builds routines, independence and a planned move-on. Young people help set the goals and the pace.

See what young people can expect
  1. 01

    Settle safely

    A safe arrival, the essentials in place and clear information about the home and support team.

  2. 02

    Build a routine

    Help to make health, education, wellbeing, relationships and day-to-day life manageable.

  3. 03

    Practise independence

    Cooking, budgeting, travel and the paperwork that comes with adult life.

  4. 04

    Prepare to move on

    A planned next home, affordability, applications and support that reduces at the right pace.

TIFA Young Person app

Their support, goals and help in one place

Young people can check in, message their support team, ask for help, see goals, find support and rights information, and track their independence progress.

Open the YP app

Studio Swansea

A community café space for young people

Studio is a welcoming place where young people can spend time, meet others, learn, build confidence and get practical advice.

See Studio Swansea

How TIFA Connect records a placement

TIFA Connect is where we record every placement. Required work, anything overdue and commissioner reports are held in one place, each with a named owner.

See quality and evidence
Daily logs
Logs completed, read and acted on; gaps assigned.
Safe staffing
Rota versus plan, worker passports, attendance and cover.
Safeguarding
Incidents, missing episodes, escalations and post-incident actions.
Progress
Key work, education and health, tracked against the move-on plan.
Reporting
Reports, SLA status, actions and complete audit trail.
Commissioner view
The agreed evidence visible without repeated chasing.

Where we work across Wales

Most of our homes are in South and West Wales. Each referral is assessed for whether we can source and staff a home. English authorities can also commission cross-border placements into Wales.

How to make a referral

Send the referral information you already have. We assess it immediately and ask for anything else needed to make a safe decision. Within 24 hours, we return a written offer or decline with the reasons and next step.

Support worker roles across Wales

See open roles and expressions of interest across Wales, what the job involves and what TIFA staff can expect from us.

Not referring today

Ask for the rate card

If you are building a budget or comparing providers, we will send the full rate card by email. No young-person details are needed, and nobody will ring you about a placement you have not asked about.

Name and email only. Do not send young-person details here; use the referral form for that. See the privacy notice.

Make a referral

A senior lead will respond in writing within 24 hours and confirm a suitability decision within one working day, with same-day capability for emergencies.

TIFA Life provides 16+ supported accommodation, which sits outside the scope of Care Inspectorate Wales (CIW) regulation. This is the correct regulatory position for our service type under current Welsh legislation. Our governance, safeguarding, staff training, and reporting standards are designed to match or exceed the expectations commissioners would apply to regulated services.

Urgent placement? Speak to the senior on-call team.

01792 677275 · answered 24/7