We're Expanding Across South Wales: Join Our Support Team →

Cyfarthfa Castle and its surrounding parkland in Merthyr Tydfil
Work With Us

Support worker jobs across Wales

We're hiring across all 22 Welsh Local Authorities: full training, paid shadow shifts, and clear progression into senior roles.

Welsh Living Wage employer £13.45/hour minimum

Why work at TIFA Life

Work that matters

Direct work with young people who need stable adults, not paperwork from a distance.

Real training

Paid induction, ongoing safeguarding training, and a clear development pathway.

Support, not isolation

Named senior contact, regular supervision, and a team you actually know.

Flexible shifts

Day, sleep-in and waking-night roles. Full-time and part-time. Honest scheduling.

Day in the role

A typical shift

Most shifts open with a handover. You read the previous worker's log, pick up anything that needs follow-up, and check the day's diary. Then it is about being present. Some young people want to talk over breakfast. Others need a lift to college or a GP appointment, or help logging into a tenancy account.

Through the day you coordinate with the young person, the senior on duty, and the allocated social worker where the placement plan calls for it. You write case notes as you go. If something significant happens you escalate straight away, with the senior backing you up. Evenings are quieter, mostly cooking, planning the next day, sometimes a check-in conversation about something a young person has been holding back. Sleep-in shifts are paid separately and most are uneventful.

Refer a friend, get £200

Know someone who would be good at this work? Refer them and we pay you £200 when they pass probation. Email recruitment@tifa.co.uk with your name and theirs.

Apply Now

Ready to apply?

Fill in the form below and attach your CV. We review every application and reply within 5 working days.

Apply to join TIFA Life

A few short steps and your CV. We reply within 48 hours. You can bring original documents (passport/visa, DBS certificate) to interview — nothing to upload here except your CV.

Step 1 of 4 · About you

Takes about 5 minutes

Shifts you can cover *

Pick all that apply.

Trouble with the form? Email recruitment@tifa.co.uk with your CV attached.

Need a placement?

Local Authority commissioners: speak to our team about an active referral.

⚠ Emergency placement needed?
24/7 Available: 01792 677275