Support worker jobs across Wales
Apply for live roles or register your interest across Wales. You will get paid preparation, clear standards, named support and a route to progress.
Training, supervision and support for staff
Support work is a responsible job. This is what you can expect from us.
Clear standards
You will know what the shift requires, what must be recorded and what needs immediate escalation.
Paid induction first
Paid induction, shadow shifts and role-relevant training before you are expected to work independently.
Management support
A named senior contact, structured supervision and an on-call route when something cannot wait.
Honest working arrangements
The role, rate, shift pattern and main responsibilities made clear before you accept work.
Progression
Ongoing safeguarding training and a route to senior, key-working and management roles.
A team response to difficult situations
You are expected to act and escalate, but not to carry serious incidents or safeguarding concerns alone.
What we expect from you
You do not need to know everything on day one. You do need to be dependable, honest and ready to learn.
- Turn up prepared and on time.
- Treat young people with respect and keep professional boundaries.
- Record the shift accurately before it is finished.
- Escalate safeguarding concerns and significant incidents immediately.
- Follow the young person’s plan while listening to their views.
- Accept supervision, feedback and responsibility for putting things right.
Why work at TIFA Life
Work that matters
Direct work with young people who need adults that turn up consistently.
Training
Paid induction, ongoing safeguarding training, and a route to progress.
Supervision and backup
Named senior contact, regular supervision, and a team you know.
Flexible shifts
Day, sleep-in and waking-night roles, full-time or part-time, scheduled honestly.
A typical shift
Most shifts open with a handover. You read the previous worker's log, pick up anything that needs follow-up, and check the day's diary. Some young people then want to talk over breakfast. Others need a lift to college or a GP appointment, or help logging into a tenancy account.
Through the day you work with the young person, the senior on duty, and the allocated social worker where the placement plan calls for it. You write case notes as you go. If something significant happens you escalate straight away, with the senior backing you up. Evenings are quieter, mostly cooking and planning the next day, and sometimes a young person wants to talk something over. Sleep-in shifts are paid separately and most are uneventful.
Refer a friend and we pay you £200
If you know someone good at this work, refer them and we pay you £200 when they pass probation. Email recruitment@tifa.co.uk with your name and theirs.
Support worker jobs by area
South Wales
Blaenau Gwent
Day · Sleep-in · Waking night
Bridgend
Day · Sleep-in · Waking night
Caerphilly
Register interest
Cardiff
Day · Sleep-in · Waking night
Merthyr Tydfil
Day · Sleep-in · Waking night
Monmouthshire
Register interest
Neath Port Talbot
Day · Sleep-in · Waking night
Newport
Day · Sleep-in · Waking night
Rhondda Cynon Taf
Day · Sleep-in · Waking night
Swansea
Day · Sleep-in · Waking night
Torfaen
Register interest
Vale of Glamorgan
Register interest
West Wales
How it works
- 01
Apply
Tell us where you can work, your availability and why this role suits you.
- 02
Talk with us
A conversation about the work, the young people we support and the standards we expect.
- 03
Complete safer recruitment
Identity, right-to-work, references, DBS and other role checks completed before unsupervised work.
- 04
Prepare and start
Paid induction, shadowing and a supported introduction to the team and placement.
How to apply
Fill in the form below and attach your CV. We review every application and aim to reply within 48 hours.
1. Employer
Need a placement?
Local Authority commissioners: speak to our team about an active referral.