Emergency, complex and solo placements
A young person who cannot safely share, is leaving residential care or needs an urgent placement gets their own property and a team planned around them.
Guide rates
See the full guide rate cardDedicated property; support charged separately
from £595/week
Accommodation only, with a named keyworker. Support hours are charged separately.
24/7 staffed presence with sleep-in night
from £3,900/week
Waking nights, enhanced ratios and additional specialist support are quoted separately.
What we check before accepting an emergency placement
Young person
The chronology, the risks and restrictions, and what the young person wants.
Place
Location and environment tested against exploitation, missing, offending, transport, known associates and community risks.
Team
Named ratio and rota, safer-recruited workers, the right skills, induction and management oversight.
Control
Day-one plan, night arrangements, safeguarding, on-call authority, commissioner contacts, reporting and escalation.
Decide
Written response within 24 hours and a decision within one working day; same day where an emergency can be mobilised safely.
Confirm
Property, rota, cost and escalation routes agreed before arrival.
Review
A 72-hour review confirms what is working, what must change and what needs escalation.
Evidence
Daily logs, the rota as worked and every incident stay visible in TIFA Connect.
How to make an emergency referral
Send the referral information you already have and call the 24/7 line so the senior team can begin the assessment. We will ask for anything else required to make a safe decision.
We do not accept placements we cannot support safely.
Start with what to have ready before you call a provider about an emergency. On why a fast yes is not always the right answer, see why saying no to the wrong referral matters as much as saying yes. Most emergencies arrive out of hours, so what to expect from night support and on-call arrangements explains what the overnight arrangement should look like.
Make a referral
A senior lead will respond in writing within 24 hours and confirm a suitability decision within one working day, with same-day capability for emergencies.