Make a Referral | Supported Accommodation Wales

Within 24 hours

Written response on every referral; decision within one working day.

Same day for emergencies

Calls are answered through our senior on-call arrangements.

Suitability decision

Unsafe or unsuitable matches are declined in writing, with reasons.

Reporting agreed up front

Frequency and format agreed from day one.

Your details, and the document if you have one

If you already have an All Wales Referral Form or your authority’s own referral, attach it in whatever format you hold it in. If you do not have one to hand, send the contact details on their own and we will take it from there.

Full name *

Local Authority *

Direct phone *

Official email *

Placement urgency *

Referral document (optional)

PDF, Word, JPG, PNG or HEIC, up to 10 MB. A scan or a photograph of a paper form is fine. Send the contact details without a document if you do not have one to hand. The website does not retain a public copy.

I confirm I am authorised to share this referral with TIFA Life for placement assessment. *I have read the TIFA Life privacy notice. *

TIFA Life Ltd, company number 15145866, is the data controller for what you send through this form.

TIFA Life is registered with the Information Commissioner’s Office under registration ZC131131.

The function that receives this submission runs in London. How we store and share it, which suppliers are involved, how long we keep it and how to ask for a copy are set out in the privacy notice.

Your details

Full name *

Job title (optional)

Local Authority *

Direct phone number *

Email address *

Referral context

How did you hear about TIFA Life? (optional)

Is this a cross-border placement? (optional)

Cross-border means the placing authority is in England (or outside Wales) and the placement is in Wales.

YesNo

Young person details

We ask for initials only. Full name is not needed at referral stage.

Initials *

Date of birth (optional)

Gender (optional)

Care status (optional)

Placement urgency *

Preferred accommodation model (optional)

Choose the closest fit. We can recommend a different model after assessment.

Indicative support level (optional)

Hours and ratios are confirmed from the referral and risk assessment.

Preferred location / area (optional)

Brief presenting situation *

Brief overview only. We’ll request fuller information once a placement is being progressed.

Known risks or considerations

Statutory documents available (optional)

I confirm I have authorisation to share this information with TIFA Life for the purpose of placement assessment. *I have read TIFA Life’s privacy notice and understand how this data will be processed. *