TIFA Life
Flint Castle ruins at the edge of the Dee estuary

Refer a young person for supported accommodation

Upload your existing referral or complete the short form. For an emergency, call 01792 677275 as well. A senior lead will return a written suitability decision within 24 hours.

The phone is the fastest route to a placement. It is answered 24/7, including out of hours and at weekends.

01792 677275

Within 24 hours

Written response on every referral; decision within one working day.

Same day for emergencies

Calls are answered through our senior on-call arrangements.

Suitability decision

Unsafe or unsuitable matches are declined in writing, with reasons.

Reporting agreed up front

Defined cadence and format from day one.

Fastest route

Upload your existing referral

Already have an All Wales Referral Form or your authority’s own referral? Send the PDF and the contact details below. We will ask once for anything else needed to make a safe decision.

PDF only, maximum 3 MB. The website does not retain a public copy.

TIFA Life Ltd, company number 15145866, is the data controller for what you send through this form.

TIFA Life is registered with the Information Commissioner’s Office under registration ZC131131.

The function that receives this submission runs in the London region, so the data does not leave the UK on its way to us. What we do with it afterwards, how long we keep it and how to ask for a copy are set out in the privacy notice.

Use the short referral form

Only eight information fields are required. The remaining questions are optional and help us assess the match without coming back to you.

Your details

Referral context

Is this a cross-border placement? (optional)

Cross-border = placing authority is in England (or outside Wales) but the placement is in Wales.

Young person details

We ask for initials only. Full name is not needed at referral stage.

Choose the closest fit. We can recommend a different model after assessment.

Hours and ratios are confirmed from the referral and risk assessment.

Brief overview only. We’ll request fuller information once a placement is being progressed.

Statutory documents available (optional)

TIFA Life Ltd, company number 15145866, is the data controller for what you send through this form.

TIFA Life is registered with the Information Commissioner’s Office under registration ZC131131.

The function that receives this submission runs in the London region, so the data does not leave the UK on its way to us. What we do with it afterwards, how long we keep it and how to ask for a copy are set out in the privacy notice.

Having trouble with the form? Email hello@tifa.co.uk or call 01792 677275.

Time-critical referral? Skip the form and call us.

01792 677275

Urgent placement? Speak to the senior on-call team.

01792 677275 · answered 24/7