Supported accommodation referrals
Placement options, suitability decisions, set-up and ongoing records for young people aged 16+.
Commissioner offer
Download the placement models, guide rates and evidence available to commissioners.
What you can expect on every referral.
Fast answer
Written response within 24 hours, decision within one working day; same-day capability for emergencies.
Safe match
The home, the other young people, staffing and worker experience are matched to the referral.
Confirmed in writing
Price, assumptions, safeguarding, on-call, reporting and escalation confirmed before arrival.
Live evidence
Daily logs, the shifts worked and every incident, visible in TIFA Connect.
How we assess suitability
A senior lead reviews the young person, home, team and safeguards. Any gap becomes a written assumption, a condition before arrival or a reason to decline.
The people who make those decisions are named on meet the team.
- 01
Review
We assess the referral against the young person’s needs, risks, any restrictions and their own view.
- 02
Decide
Written accept or decline, identified gaps and named assumptions behind the answer.
- 03
Set up
Property, team, rota, induction, day-one plan, on-call and escalation confirmed.
- 04
Review
72-hour review, then ongoing sight of incidents, staffing and anything overdue.
Placement and supply options
Emergency, complex and solo placements; UASC 16+ and post-18 support; matched shared homes and commissioned group homes; compliant property and staff for partners; property only; and post-18 accommodation for care leavers.
Not referring today
Ask for the rate card
Budget setting, a framework submission or a provider comparison does not need a referral. Give us a name and a work email and the full rate card comes back by email. Nobody will ring you about a placement you have not asked about.
How to make a referral
Send the referral information you already have. We assess it immediately and request anything else required to make a safe decision. Within 24 hours, you receive a written offer or decline with the reasons and next step.
Before a first placement, most commissioning teams check the company behind it. The registered company number, the ICO registration, the insurance position and the operating model are on about TIFA Life.
TIFA Life provides 16+ supported accommodation, which sits outside the scope of Care Inspectorate Wales (CIW) regulation. This is the correct regulatory position for our service type under current Welsh legislation. Our governance, safeguarding, staff training, and reporting standards are designed to match or exceed the expectations commissioners would apply to regulated services.
Make a referral
A senior lead will respond in writing within 24 hours and confirm a suitability decision within one working day, with same-day capability for emergencies.