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The towers of Conwy Castle above the town walls
Supported accommodation

Supported accommodation in Conwy

We take Conwy referrals through our partners in North Wales. However far a placement is from our South Wales head office, you get the same single named contact, regular reporting and staff trained to escalate early.

Service boundary

TIFA Life is not a CIW-registered children's home or care service. We accept placements only where needs can be safely met within our supported accommodation model.

See the controls and evidence →

How we work in Conwy

Response times

Written response within 24 hours and a suitability decision within one working day for Conwy referrals, same-day for emergencies.

Safeguarding

Staff are trained and know who to escalate to. We decline placements that would not be a safe match.

Named senior contact

One person who knows your placement. Conwy commissioners speak to someone who can make the decision.

Reporting

Updates to the allocated worker on a defined cadence, agreed with Conwy up front.

Regulatory position: TIFA Life is not a CIW-registered children's home or care service. We accept placements only where needs can be safely met within our supported accommodation model.

Refer a young person in Conwy

We respond the same day to emergencies, and every active referral has a named senior contact.