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Three Cliffs Bay on the Gower Peninsula at low tide
Supported accommodation

Supported accommodation in Swansea

Swansea is our home city. Our head office is here and we have more properties and staff here than anywhere else. Swansea Council teams get placements found faster, handovers in person, and a named senior contact on every placement.

Service boundary

TIFA Life is not a CIW-registered children's home or care service. We accept placements only where needs can be safely met within our supported accommodation model.

See the controls and evidence →

How we work in Swansea

Response times

Written response within 24 hours and a suitability decision within one working day for Swansea referrals, same-day for emergencies.

Safeguarding

Staff are trained and know who to escalate to. We decline placements that would not be a safe match.

Named senior contact

One person who knows your placement. Swansea commissioners speak to someone who can make the decision.

Reporting

Updates to the allocated worker on a defined cadence, agreed with Swansea up front.

What Swansea commissioners ask us about

The questions that come up before a first placement are much the same across Wales, and we have written about most of them at length.

Swansea is where our UASC work is most established, and what an authority should expect from a UASC provider sets out the standard. A commissioner’s area guide to South Wales compares Swansea with the rest of the region, and what changes when a young person turns 18 covers what comes next.

Regulatory position: TIFA Life is not a CIW-registered children's home or care service. We accept placements only where needs can be safely met within our supported accommodation model.

Refer a young person in Swansea

We respond the same day to emergencies, and every active referral has a named senior contact.