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The pithead winding gear at Big Pit National Coal Museum, Blaenavon
Supported accommodation

Supported accommodation in Torfaen

We have many properties along the South Wales valleys for Torfaen referrals (covering Cwmbran, Pontypool and Blaenavon), and we respond to emergency placements the same day.

Service boundary

TIFA Life is not a CIW-registered children's home or care service. We accept placements only where needs can be safely met within our supported accommodation model.

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How we work in Torfaen

Response times

Written response within 24 hours and a suitability decision within one working day for Torfaen referrals, same-day for emergencies.

Safeguarding

Staff are trained and know who to escalate to. We decline placements that would not be a safe match.

Named senior contact

One person who knows your placement. Torfaen commissioners speak to someone who can make the decision.

Reporting

Updates to the allocated worker on a defined cadence, agreed with Torfaen up front.

Regulatory position: TIFA Life is not a CIW-registered children's home or care service. We accept placements only where needs can be safely met within our supported accommodation model.

Refer a young person in Torfaen

We respond the same day to emergencies, and every active referral has a named senior contact.